IT Help Desk
Kansas State University
313 Hale Library
Manhattan, KS 66506
785-532-7722
helpdesk@k-state.edu

Trend Micro OfficeScan for on-campus users

Installing the Managed Trend Micro OfficeScan client for the On-Campus user requires two steps:

1. Uninstall Current Antivirus-Use Add or Remove Programs
• If using Symantc or Norton download the following tools to assist in program removal
• Symantec Removal- Uninstalls Symantec CE
• Norton Internet Security- Uninstalls all Norton products 2003-2007
2. Install Trend Micro OfficeScan

Uninstalling Symantec Antivirus

1. Download removeSAV.exe.
2. Navigate to the location where you saved the download.
3. Double-click removeSAV.exe and then click OK.
4. Click Overwrite and then click Start.
   
   
   
   NOTE: If you use Symatec PC Anywhere, Norton Ghost or any other Symantec product other than antivirus, you will have to re-install Live Update. Once the OfficeScan installation is complete. Please visit http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1999051911110813.

Install Trend Micro OfficeScan 8.0

1. Download 
1. Managed.exe for Windows Vista, XP, 2000.
2. Managed64.exe for 64-bit Windows.
2. Navigate to the location where you saved the download and then, depending upon which version you downloaded, double-click Managed.exe or managed64.exe to begin installation. Windows Vista users MUST right click and select Run as administrator for the installation to begin.
3. A Trend Micro OfficeScan banner will appear, followed by a Setup window. When the Setup window closes, Trend Micro OfficeScan is installed.
   

   Note: The installation could take 2-3 minutes to begin. Please be patient and do not click on the executable more then once. This will cause the installation to hang or to FAIL.
   

Update Trend Micro OfficeScan

1. Right click the OfficeScan icon located in bottom right hand corner of screen.
2. Select Update Now
3. A Trend Micro Window will appear. Click Update Now to initiate the update.